11+ Disney Plus Error Code 21 Samsung Tv

I am having issues with the my Samsung Smart tv model UN65KS8500FXZA and Disney Plus App. Tried resetting the password thinking it would kick me out of Disney plus on the tv but it didnt.

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Sorry we could not connect you to Disney using the passcode.

Disney plus error code 21 samsung tv. Also check your internet settingsrouter in case thats the problem and even try different devices including your. I assume they didnt know the answer so closed the chat down. You should log out close the app then log back in.

Switch off the Samsung TV for at least a few minutes and switch it back on. Restart the Disney Plus app on Samsung TV. I started receiving same error message error code 1021-container_config_failure at end of August when trying to use disney app had been working fine since march.

This means the passcode If you see the following error. Hello all After having the error code 1016 a couple of months ago now resolved the next problem that has just stopped the Disney app on the smart. I tried Disney live help too but they said its a Samsung fault as Disney plus works via other devices.

The detail section within the app shows that the programming has 4K Ultra HD and HDR-10 support. There have been thousands of reports over the last 24 hours that Samsung and LG customers are unable to watch Disney on their TVs. Please enter your email and password login details to start streaming movies and TV series from Disney streaming.

When opening the Disney app users are greeted with error code 1016. If you see the following error. May 30 2020 by Disney Plus Informer.

Disney Plus Not Working on Samsung Smart TV. How to Delete a Profile. On a Connected TV click on your profile icon on the top left.

I dont think the fixes others mention changing DNS settings power cycling the TV uninstalling and reinstalling the app will work for the current Samsung error so Im just waiting on an app. Sorry we could not connect you to Disney using the passcode you supplied. Stay tuned to find out.

I queued on the live chat on the Samsung website only to be kicked out. So what does this code mean and how do you fix the problem when you see this message. Once logged in go to your Profile area.

Something else mildly controversial Ive seen while looking at threads to see if this was going to be available at launch was that the Samsung TV apps dont support 4K or HDR. Late 2015 Curved 78 inch. Operating system - Answered by a verified TV Technician.

Is Disney Plus downWith thousands upon thousands of people trying to connect to Disney Plus at once not working and won. From what Ive been able to find both TV manufacturers have been in touch with Disney and LG has updated the app with a fix while Samsung hasnt yet. On a Web Browser on your computer or laptop click on your profile icon on the top right.

If the problem persists visit the Disney Help Centre Error Code 21. Find out how to download the app here so you can watch all your favorite childhood favorites. Unable to connect to Disney Plus.

After a recent Samsung TV update something goes wrong with Disney Plus app on it shows error code 1016Some user tried changing the DNS number manually to. What is being done so I can stream Disney Plus on my 2015 Samsung Smart TV. The network status of my internet is good along with the the network status of the Samsung Tv.

Connection is fine as youtube works on the smart tv. Check for Disney Plus app updates and install if there are any. The Disney plus app works via the playstation but not the smart tv despite it working the last few weeks.

It is relatively simple to fix this issue by following the list below. Disney is now available on 2016 2017 2018 and 2019 Samsung Smart TVs. Please re-enter your passcode and try again.

If the problem persists visit the Disney. Clear Disney cache and all the temporary data. Disney account sign in.

Have spent an hour a half on live chat with disney who couldnt solve. Disney Plus is slowly being rolled out around the world so if youre being sneaky and trying to use a VPN to defeat its location checking that. On a Mobile Device click your profile icon at the bottom right.

Seems that something with the att broadband is preventing the connection or starting of the Disney Plus app or a possible issue between the app and the Tv. If youre using an iPhone enable location services and tap on Disney app to select while using the app optionAnd if youre using an Android device turn on the location services and select High Accuracy option to get the issue solved.

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